RECALL FOR INSPECTION BIRDIE (1st generation)
Serial Number : 05/19, 07/19, 08/19, 10/19, 11/19, 12/19
Vienne, February 10th 2021
.Our quality system took in charge several claims about broken handles
.In very rare cases, the handle can present some slack which may generate an additional force that can cause the breakage of the handle
It is important to note, that even in the case of broken handle the system remains locked. The assisted braking function is not affected. A fall hazard is thus impossible. The problem comes from the fact that the system can not be unlocked, so alternative solutions must be implemented to lower the climber.
:To avoid any risk, we ask you to inspect your Birdie following the procedure described bellow
:How to inspect the BIRDIE
If you have a doubt, please contact us directly
Replacement with Birdie 2020
:Mail to : customerservice@beal-planet.com or call us : +33 4 74 78 88 88 with the following informations
First Name, Last Name, Phone number, address, email, serial number
We sincerely apologize for the inconveniences and we thank you for your collaboration
